Stephanie McLean Olga Levchenko of FIRST Skin and Body shares how one device transformed her treatment outcomes, client retention, and business growth.
What initially attracted you to bring EndyMed into your clinic, and how does it compare to other RF-based devices you’ve used?
Eight years ago, I was actively searching for a truly innovative treatment that stood out from the existing options on the market. When I discovered EndyMed, I was impressed by the science-backed approach and the thoughtful presentation of its capabilities. At that time, skin needling was becoming increasingly popular, but what fascinated me about EndyMed was its combination of RF energy and microneedling, a far more advanced concept.
I started with just a couple of handpieces, primarily using the RF needling. The results were impressive and the device quickly became a cornerstone in my treatment offerings. Over the years, I’ve expanded and now own all seven handpieces. Purchasing EndyMed was one of the best decisions I’ve made for my business. It was a true game changer and continues to deliver exceptional results.
How have you integrated EndyMed into your existing treatment offering, are there particular skin concerns or patient types you find it works best for?
In our clinic, nearly every client concerned with anti-ageing, skin texture, fine lines, wrinkles, enlarged pores, rosacea or acne scarring will undergo treatment using the EndyMed device.
One of our most in-demand modalities is RF FSR (Fractional Skin Resurfacing). In fact, it’s currently even more popular than RF microneedling. Clients love the results, visible improvements in skin texture and tone with minimal downtime.
We also use the body contouring handpiece extensively, often combining it with our entomology-based body contouring and skin tightening treatments. When paired with Onda Coolwaves™, the results are even more remarkable. The synergy between these technologies has been a game-changer for body treatments.
Today, our clinic offers 25 different modalities and the seven EndyMed handpieces are among the most frequently used. If I had to name the most popular treatment right now, it would definitely be RF FSR, it delivers consistent, impressive results and our clients keep coming back for it.
Have you noticed a difference in patient comfort or outcomes thanks to the 3DEEP® technology and real-time impedance monitoring?
Once we found the right anaesthetic cream for our clients, everything changed. We simply use Numit, which is available over the counter at any pharmacy. For RF FSR treatments, we apply it for just 15 to 30 minutes and for RF needling, around 30 to 45 minutes.
The treatments themselves are surprisingly comfortable—some clients have even nodded off during FSR sessions!
The downtime is minimal, especially when you consider the results these treatments deliver. Post-treatment care is straightforward too. We’ve never had any complaints or concerns about the downtime and the outcomes speak for themselves.
Which handpieces or treatment modalities do you use most often, and what kind of results are your clients seeing?
Without a doubt, radiofrequency fractional skin resurfacing (RF FSR) is my top choice right now. In fact, I now prefer it over RF microneedling—even for anti-aging treatments. The skin tightening is more pronounced, and the resurfacing results are clearly superior. Fine lines and wrinkles visibly soften, pores are significantly reduce,d and even acne scarring responds exceptionally well.
When planning a treatment series, I typically recommend four sessions, with at least two, if not more, being RF FSR. It’s also incredibly effective for the eye area, including the eyelids, which remain a challenge with RF needling. Clients often mention that their face looks tighter and more contoured, as if they’ve even lost weight, just from the lifting and firming effects of the treatment.
From a business perspective, how has EndyMed contributed to your clinic’s ROI, client retention, or treatment satisfaction?
If you are considering expanding your practice and investing in just one device, I highly recommend EndyMed. This versatile device offers a wide range of skin and body treatments, making it a smart and efficient investment.
EndyMed provides both advanced treatments that require downtime as well as non-invasive options that are completely pain-free, no downtime and can easily be integrated into a monthly skincare routine. This flexibility makes it suitable for various client needs and treatment plans.
Additionally, the device is distributed by High Tech Medical, a highly professional company known for its outstanding support and training. Their training programs are comprehensive, clear and extremely informative. They also offer excellent ongoing support, making the integration of EndyMed into a practice, seamless.
Another important benefit is the cost-effectiveness of the treatments and handpieces, which allows for both client affordability and strong practice profitability.
Learn more about EndyMed with hightechmedical.com.au
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