Is your spa and clinic at risk of cybercrime

Cyber-attacks are in the news. But most of the businesses hitting the headlines are either massive companies or in critical industries.

Your small spa and clinic business is safe and sound, right? It only happens to the big guys.

Well, don’t be so sure.

Take this example** of an Australian beauty business that uses a VoIP (Voice over Internet Protocol) telephone system to manage appointments and staff communication.

A cybercriminal hacked into the system and made calls to a premium number for over a month.

Imagine their surprise when the business’ phone bill came, which included a $30,000 charge.

Fortunately, the business had Cyber Liability insurance* which covered the complete cost.

What is covered by Cyber Liability insurance?

Overall, small businesses are the target of 43% of all cyber attacks, yet most only spend less than $500 on cybersecurity.

With the average cost of a cybercrime incident costing SMEs $63,500 last year, most owners of spa and clinic businesses can ill-afford to run the risk of an attack.

This is why Cyber Liability insurance* is designed to help protect you from claims and support your profitability in the event of a cyber breach.

Your Cyber Liability policy could cover you for a whole bunch of expenses, including:

  • Data breaches including theft or loss of client information
  • Network security breaches
  • Business interruption costs
  • Forensic investigation into the cause or scope of a breach
  • Data recovery costs
  • Cyber extortion
  • Crisis management costs (to protect or mitigate damage to your businesses reputation resulting from a cyber event)
  • Loss and legal costs, including fines and penalties resulting from a third party claim for data or network security breach against your company

The bottom line

Cybercriminals don’t discriminate.

They often go by scaled, repeated attacks making small businesses likely targets.

Spa and clinic business owners are already facing staff shortages and are often strapped for time and money. 

They need to ask themselves, ‘could I stay afloat by myself if a cyber-attack occurred?’ If the answer is no, then you might want to consider Cyber Liability insurance.

While there are many perks to being your own boss, overseeing everything can get quite dramatic. Luckily with BizCover, sorting out your Cyber Liability insurance doesn’t have to be. Visit to compare quotes or give us a call today – no dramas! 

*This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. © 2023 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769

**The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Coverage for claims on the policy will be determined by the insurer, not BizCover.